If you cannot log in InfraNodus, there may be several reasons for that.
Problem #1: Login page is not loading
If you click on Log In on https://infranodus.com page and you're not seeing any reaction after 20-30 seconds, there may be a problem with your browser session.
In order to solve it:
1) Go to https://infranodus.com/logout to log out from your account
2) Go to https://infranodus.com/login and log in again.
Problem #2: Wrong username / password
If the system is telling you that it doesn't recognize your login / password, try to enter your login in small letters (not caps). The old version of InfraNodus was case-sensitive then we removed this feature. However, some of the users have their accounts starting with a capital letter and the system doesn't recognize them. So just use all small letters for your username and it should work!
Problem #3: Forgot your username / password
In case you forgot your username / password, you can recover them on this page: https://infranodus.com/recover
Simply enter your username OR email. If you have several accounts under the same email, then enter the username and the email. You will receive a password reset link where you can create a new password and log in again.